Amazon Reaches $2.5 Billion Settlement With FTC Over Prime Subscription Practices
Amazon has agreed to a $2.5 billion settlement with the Federal Trade Commission to resolve allegations of making it difficult for customers to cancel Prime subscriptions and unintentionally enrolling them. Eligible U.S. Amazon Prime customers who were unintentionally enrolled or…
Miami Fort Lauderdale, FL, July 24, 2026 —
Amazon has agreed to a $2.5 billion settlement with the Federal Trade Commission (FTC) to address allegations that the company made it difficult for customers to cancel their Prime subscriptions and unintentionally enrolled them in the service. The settlement aims to resolve the FTC’s claims regarding these subscription practices.
Under the terms of the agreement, eligible U.S. Amazon Prime customers who were either unintentionally enrolled in the service or experienced difficulties in canceling their subscriptions between June 23, 2019, and June 23, 2025, may be entitled to a refund. The maximum refund amount for eligible customers is stated to be up to $51.
The deadline for customers to file a claim related to this settlement is July 27. The FTC has indicated that payments to eligible claimants are anticipated to be distributed in late 2026.
Story summarized from the original created by Connor Greene on time.com, see more information here.
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